| Read 9,141-9,160 Reviews out of 27,968 There are 103 customers that Moonpig.com, rating them as bad. The security flaw, discovered by … Moonpig is the UK’s leading online personalised gifting, flowers and card retailer. I Emailed customer service no reply either, Seems like they don't care about customers .I paid $40 for the cards? Post an inquiryat its forum, twitter or Facebook Page. Someone had ordered a giant jar of sweets and a Toblerone to an address in Manchester, for a total of £28, while a £22 bunch of flowers and a Monopoly game costing £30 had been ordered to an address in Birmingham. Never arrived paid extra for delivery. Sometimes the problem only lasts a minute or two, others it can be a few hours. Having problems with Moonpig? Disappointed with moonpig au, ordered 2 birthday cards for my granddaughter s 1st birthday. Compare Moonpig with other companies before you buy. Server is up. "I thought my password was fine, but clearly not!". This service is usually provided by your ISP. Last checked 11 hours 42 mins ago. Do you agree with Moonpig.com’s 4-star rating? Moonpig.com has collected 412 reviews with an average score of 2.04. Last checked 5 hours 52 mins ago. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.). ‎Heartfelt really can happen anywhere! Moonpig we love you so much. | Read 21-40 Reviews out of 34,154 In the unlikely event that a product is faulty, or it is damaged in delivery or is the wrong item, we ask you to contact us to let us know of the problem as soon as possible. Proudly resolving consumer concerns since 2004. You can call Moonpig at phone number, write an email, fill out a contact form on their website www.moonpig.com, or write a letter to Moonpig.com Limited, 10 Back Hill, Herbal House, London, London, EC1R 5EN, United Kingdom. The overall rating of the company is 2.1 and consumers are mostly dissatisfied.. No birthday or occasion should be forgotten, which is why our Reminders service is a big part of Moonpig. Server is up. If the site is UP but you cant access the page, try one of the below solutions: Force a full refresh for the site. Never any trouble so I'll be using them many times in the future. © Moonpig.com Limited 2020. Easy to choose, easy to personalise and posted for me. It’s quick, effective and absolutely free! A number of companies have been hit by data breaches in the last few months, including Virgin Media which in March warned customers to change their passwords after a breach. Compare Moonpig with other companies before you buy. Check our help page for step-by-step instructions on how to change your DNS. Contact Moonpig customer service. If moonpig.com is down for us too there is nothing you can do except waiting. The problem relates to the way that Moonpig authenticates - or, rather, doesn't authenticate - individual users. "This is an activity where criminals use login credentials (username and password combinations) stolen from other websites to try to log in to individual customer accounts. A total of 32 votes cast and 193 users reviewed the website. All you have to do is type the name of the website you want to check and a fresh site status test will be performed on the domain name in real time using our online website checker tool. Please note that your country, service provider and browser information will be displayed next to your comment to better analyze a possible outage. Server is up. If moonpig.com is down for us too there is nothing you can do except waiting. And in May, nine million EasyJet customers had their details stolen. Do you agree with Moonpig.com’s 4-star rating? The crooks seem to have accessed the accounts and used stored card details on customer accounts to go on an ordering spree over the last few weeks. "Luckily my bank have sorted it, they informed me that Moonpig accounts are regularly hacked so security can’t be very sufficient? The website was launched in July 2000, and in 2007 the company was responsible for 90 percent of the online greeting card market in the United Kingdom, with nearly six million cards shipped. Make their day in just a few taps with our convenient and FREE card maker and gift app. Now, you can use an Apple pencil on an iPad to handwrite your card. Helping people care greater, and giving them the tools and confidence to do this is our MO. The website was launched in July 2000, and in 2007 the company was responsible for 90 percent of the online greeting card market in the United Kingdom, with nearly six million cards shipped. Last checked 31 secs ago. If I became more familiar with the website I could probably have found a better selection. Last checked 18 secs ago. Best supermarket Xmas snacks include pigs in blankets crisps for 75p, Shoppers say Xmas parcels left in 'cat poo bins' & fear deliveries will be late, Shoppers splash out record £227 each during £4.5billion 'Panic Weekend', Fury as Love Island stars plug 'buy now, pay later' site getting Brits into debt, Cheapest Christmas alcohol: Where to buy Disaronno, Baileys and Jack Daniel's, ©News Group Newspapers Limited in England No. A system weakness makes it … At Moonpig, we always try to send your products in perfect condition. Make their day! Please enable JavaScript in your browser. Lesson learned! Submit your comments about Moonpig.com service status or report an issue below to let others know that they aren't the only ones having trouble. Moonpig.com has been rated 1.7 out of 5 points. Emma Barrington from Scarborough posted on Facebook that someone had ordered a £60 Cartwright & Butler beer and treats hamper to be delivered to an address in Nottingham. Another Twitter user, who uses only the name Jacob, said someone had ordered a £19 fairy garden kit using his account. The above graph displays service status activity for Moonpig.com over the last 10 automatic checks. Here's how to protect yourself from Bitcoin scammers after celebs on Twitter were hacked. DOZENS of unsuspecting Moonpig customers have had their accounts "hacked" - with fraudsters ordering booze, sweets and games for themselves. Despite the problems, a spokesperson from Moonpig said the site remained safe to use. Relatively easy site to use and a fair selection of cards. Create cards on the go with the Moonpig free app. Isitdownrightnow.com helps you find whether the website you are trying to browse is down or not. Moonpig is a business based in London and Guernsey which sells personalised greeting cards, flowers and gifts. For further details of our complaints policy and to make a complaint please click this link: thesun.co.uk/editorial-complaints/, Comments are subject to our community guidelines, which can be viewed, Moonpig has urged customers to use strong passwords to avoid hacks, Ms Baker was one of the victims of the hack, Twitter user Jacob hit out at the fraudsters, Nigerian prince with 2.4 million Instagram followers arrested for £350m cyberscam, Virgin Media which in March warned customers to change their passwords, nine million EasyJet customers had their details stolen, protect yourself from Bitcoin scammers after celebs on Twitter were hacked, Independent Press Standards Organisation (IPSO). Moonpig.com is a business based in London and Guernsey which sells personalised greeting cards. Check out what 34,154 people have written so far, and share your own experience. ‎In these uncertain times, Moonpig makes it easy to stay connected to the people you love. Once added to your toolbar, this button will let you to check the status of a site from your browser's toolbar. "It’s also important to note that since we do not store card details within our system (they are stored via our payment provider), no card details of our customers have been exposed or accessed," she added. Moonpig has the best selectionof cards. Server is up. Do you agree with Moonpig.com’s 4-star rating? Moonpig we love you! Is Moonpig.com down for you right now? Moonpig is a fun, easy-to-use site, with a really good delivery service to back it up. It's so simple to create a photo card with… I could’ve at least been given a little understanding, I mean I was offered £5.00 credit to use, but what’s the point if they don’t hold up their end and also if I’m not going to use them again. "Where payment card details were saved with our payment provider, they also managed to place some fraudulent orders.". Create cards on the go with the Moonpig free app. Thank you for helping us to thank our nurses, front line workers and for enabling us to help our loved ones celebrate their lockdown birthdays. Easy to use - solves a problem. To see all content on The Sun, please use the Site Map. Try using some of our troubleshooting tips to resolve the problem. The website was launched in July 2000, and in 2007 the company was responsible for 90 percent of the online greeting card market in the United Kingdom, with nearly six million cards shipped. Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. The flowers, hampers, gifts, as well as the awesome card selection, have been gratefully received by all recipients. I did experience one problem when a card was delivered late but i think there was a problem with the post offices. Every time I tried to do a card that contained our faces on the reindeer or elves or any of them. It's so simple to create a photo card with… Server is up. Rate Moonpig’s value and service. Check out what 36,471 people have written so far, and share your own experience. I have ordered birthday cards and now Christmas cards all going to Australia. Moonpig, an extremely popular online greeting card company, has been outed for poor security practices by a security researcher. "Please make sure you update your passwords regularly and be careful storing bank details on accounts, in case something like this happens. Now, you can use an Apple pencil on an iPad to handwrite your card. They may be able to prevent the payment being made on your card. Moonpig had worked quickly to resolve the issues, the spokesperson added, and all customers who had been hacked had received a full refund. The blue bar displays the response time, which is better when smaller. A system weakness makes it … What happened Moonpig I love Moonpig, however last night was a nightmare. Download Moonpig: Xmas Cards & Gifts and enjoy it on your iPhone, iPad and iPod touch. Moonpig.com is a business based in London and Guernsey which sells personalised greeting cards. For details choose your operating system : If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. File a complaint and get it resolved. Read reviews of Moonpig, share your experience and resolve your issues. News Corp is a network of leading companies in the worlds of diversified media, news, education, and information services. Moonpig.com has collected 412 reviews with an average score of 2.04. No I won’t. Disappointed with moonpig au. We have tried pinging Moonpig website using our server and the website returned the above results. Moonpig said that customers could protect themselves by using strong, unique passwords which aren't used anywhere else online. Probably the server is overloaded, down or unreachable because of a network problem, outage … For other inquiries, Contact Us. Shannon Baker from London wrote on Twitter that she had noticed a number of transactions which she had not made on her account. However, occasionally, a problem can arise. Moonpig is a business based in London and Guernsey which sells personalised greeting cards, flowers and gifts. Last checked 10 hours 42 mins ago. ‎Heartfelt really can happen anywhere! I have received lovely flowers from them, delivered with a smile, and ordered cards and hampers. Our birthday card maker is perfect for turning memories into a Moonpig that they’ll cherish forever. When I pressed done it went back to the small picture and not filling the space. 4. Just drag the text your bookmarks bar : Down Right Now? Moonpig cards I would say moonpig is usually ok but in last 2 years cards I've sent and other family members the cards have been days late then get 2 or gift hasn't arrived znd a mug iordered had incorrect name on for my grandson as the picture was not clear on mug to input a name. "This is absolutely shocking!" Recent recommendations regarding this business are as follows: "Don't buy", "Go to shop and buy cards don't waste your time", "Unless this is … 679215 Registered office: 1 London Bridge Street, London, SE1 9GF. The overall rating of the company is 2.1 and consumers are mostly dissatisfied.. Last checked 15 hours 55 mins ago. The Sun website is regulated by the Independent Press Standards Organisation (IPSO), Our journalists strive for accuracy but on occasion we make mistakes. Make sure you keep a note of the transactions you think are dodgy, taking screenshots if you can. "Unfortunately, in some cases, the fraudsters did manage to gain access to some accounts. Online card company Moonpig has disabled its mobile app "as a precaution" over claims the firm's online security is "vulnerable". There's a big problem with Moonpig, the website that lets you send your friends and family personalised greeting cards. Moonpig has made my life so easy during lockdown Moonpig has made my life during lockdown so easy. If your Moonpig account has been hacked, there are a number of steps you can take: Contact Moonpig You can call Moonpig's customer services line on … Server is up. After concerns about security online greetings card company Moonpig is investigating "flaws" and has disabled its app "as a precaution". Lastly, some of these tried-and-true fixes may resolve the problem: Clear your browser cache ; Using this link, make sure your web browser is up to date and that JavaScript is enabled; Try a new web browser altogether (we recommend Google Chrome or Firefox) Temporarily disable any antivirus or ad-blocker extensions/programs you're running Moonpig.com ranks 11th … They just disappear completely, can't even ping them. If no bar is displayed for a specific time it means that the service was down and the site was offline. Moonpig was first mentioned on PissedConsumer on Aug 23, 2018 and since then this brand received 98 reviews.. Moonpig ranks 22 of 192 in Printing category. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). I've been having this problem for weeks, with various sites. Server is down. Having problem connecting to Moonpig.com even though the website appears to be online and not down? | Read 34,421-34,440 Reviews out of 36,471 The problem relates to the way that Moonpig authenticates - or, rather, doesn't authenticate - individual users. Last checked 6 hours 49 mins ago. It's bloody annoying. Isitdownrightnow.com is not affiliated with or endorsed by the services monitored on this web site.© 2012-2020 isitdownrightnow.com | Privacy Policy | Contact | Do Not Sell My Personal Information. Server is up. We have tried pinging Moonpig website using our server and the website returned the above results. To inquire about a licence to reproduce material, visit our Syndication site. Server is up. Will I be using moonpig.com again? We have tried pinging Moonpig website using our server and the website returned the above results. The Sun has seen scores of customers complaining on social media. For instructions choose your browser : A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. I have used Moonpig 3 times before and i have used another company. A place close to your heart. If your Moonpig account has been hacked, there are a number of steps you can take: You can call Moonpig's customer services line on 0345 450 0100, and it is open from 9:30am to 5:30pm, Mon - Sun (except Bank Holidays). Check out what 27,968 people have written so far, and share your own experience. View our online Press Pack. If you notice a hack outside of Moonpig's office hours, you can always call your banks. Rate Moonpig’s value and service. Check if the website is down just for you or everyone around the globe. There are 103 customers that Moonpig.com, rating them as bad. "So many fraudulent orders trying to be placed on my account. Moonpig says it will immediately refund any fraudulent activity, so you will be able to get your money back. Yet others on other ISPs can get them fine. Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. Last checked 1 day 17 hours ago. All customers affected have now been identified, the company said, and it is working with the police to identify the hackers. After concerns about security online greetings card company Moonpig is investigating "flaws" and has disabled its app "as a precaution". "The Sun", "Sun", "Sun Online" are registered trademarks or trade names of News Group Newspapers Limited. "I used this site fairly regularly so had my card details stored - won’t be doing that again!". A spokesperson said: "During the last month we’ve seen an increase in ‘credential stuffing’ attempts on our site. Our birthday card maker is perfect for turning memories into a Moonpig that they’ll cherish forever. Try clearing your Internet cookies and browser cache. JavaScript is required. * Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 14:01. Proceed to refresh your browser by hitting the CTRL + … If moonpig.comis actually down then you can resolve the issue by doing following: Wait for the site going up again. Moonpig was first mentioned on PissedConsumer on Aug 23, 2018 and since then this brand received 98 reviews.. Moonpig ranks 22 of 192 in Printing category. They did all they could! Last checked 1 day 3 hours ago. Server is down. Last checked 2 hours 13 mins ago. If moonpig.com is down for us too there is nothing you can do except waiting. And because all happy things should be hassle free - we've worked hard to design our Letterbox flower and gift ranges so a wonderful surprise can be waiting for someone special when they get home! Read reviews of Moonpig, share your experience and resolve your issues. We have huge selection of online greeting cards, personalized cards, and photo upload cards you need to make your friends, family and loved ones feel amazing. Never-the-less I was able to send a card without leaving home which was the main aim of using Moonpig. Moonpig did refund all of my money though,They cant control the postal service! Last checked 2 days 11 hours ago. The website was launched in July 2000, and in 2007 the company was responsible for 90 percent of the online greeting card market in the United Kingdom, with nearly six million cards shipped. Customer Service +1 888 888 7911 (USA) +44 345 450 0100 (United Kingdom) Units 102-108, 30 Great … OpenDNS or Google Public DNS are both excellent and free public DNS services. Probably the server is overloaded, down or unreachable because of a network problem, outage … Ms Baker tweeted. Create an easy-to-make personalized card and send in just a few clicks. Registered company address is Herbal House, 10 Back Hill, London EC1R 5EN, UK. Search herefor an alternative. Consumers complaining about Moonpig.com most frequently mention customer service and royal mail problems. Recent recommendations regarding this business are as follows: "Don't buy", "Go to shop and buy cards don't waste your time", "Unless this is … Moonpig.com has a consumer rating of 2.89 stars from 55 reviews indicating that most customers are generally dissatisfied with their purchases. This service is provided on News Group Newspapers' Limited's Standard Terms and Conditions in accordance with our Privacy & Cookie Policy. Server is up.